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2023-10-23
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Visited the bakery around 7:30pm today and had an unpleasant experience. I specifically pointed out the short baguette I wanted, but the staff handed me the longer one. Even when I clarified my choice, instead of a simple apology or correction, she pointed out rather impolitely that she had asked me before. It's important for service staff to listen to customers' needs and respond with courtesy, even if there's a misunderstanding. I was hoping for a better experience from a bakery of this reputa
今天大約在晚上7:30到訪該麵包店,但遭遇了不愉快的經歷。我明確地指出我想要的短法棍,但店員卻給了我較長的那一根。即使當我澄清我的選擇,她也沒有簡單地道歉或更正,反而以不禮貌>的方式指出她之前已問過我。服務人員在聆聽顧客需求並以禮貌回應時,即使有誤解也很重要。我原本期待這家有名的麵包店會有更好的體驗。
張貼