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2018-05-07
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We asked the staff before ordering our dinner about using the Entertainer app. We were told we could get Buy one get one free for mains only, which include Curries, Meat and Seafood. We first ordered curry, rice, fish, phad Thai & satay. While she’s still inputting the dishes on computer, we wanted to change satay to vegetable. We were denied with the reason that she’s input the satay already. Though we were not too happy about her excuse, we simply added another vegetable dish. When we checked
When we checked the bill, we expected to pay for one main, ie sea bass $235 (higher price) and duck curry $175 would be waived. However, the staff only deducted Phad Thai $138 saying that this belonged to mains. We definitely remember she didn’t mention noodles were under the mains, but she insisted it’s on the same page. We didn’t want to make a scene, so we finally paid the bill with zero tips.
We were very disappointed with the service of the staff. We felt we were discriminated by using the promotion app. Will definitely not going back to this restaurant again!
張貼
