For the money they charge, the quality of food, service provided by staff, overall a bloody joke, absolutely unacceptable .
7 of us, came in at 3pm on a holiday. Ordered 3 sets of special menu, which priced at $5xx each. Came back 15 mins and said they could only provide 1 set. Well, why did your staff drop us that menu then?
Minutes later, we order several different pizzas. Came back again saying their ALL pizzas had sold out. All types of pizzas, not just one type? She said ALL. The whole page, no pizza could be served. 3pm, no pizza could be served . No reason given .
By this time, we really thought whats wrong with this place? But, with children and not many choices around Science Park, we stayed anyhow and ordered 4 all day breakfasts, 1 steak, 1 burger, and 2 pastas (that's about all I could remember)
The staff's attitude was just ridiculous. We had difficulties to understand what she said first of all. She was speaking to herself. The service also clumsy and unprofessional. I asked for salt and pepper, she handed me a plastic bottle of pepper and salt which she brought directly from kitchen to my table. Same packaging which you see at ordinary supermarket! Also, needed to add $10 for a breakfast latte. You charge me almost $180 for a breakfast and you want 10 more? Ok, 10 bucks take it. My wife even wondered if this establishment was an NGO employed dropped out kids or new mainland migrant women! Its that bad. No joke.
Food quality then. We ordered medium cook for steak, came back with 110% fully done. The burger beef patty was a frozen one, tasteless, no cheese, half piece of gherkin on top. Absolute rubbish. BK burger should be twice as good as that. My friends in excess of $400 Aussie steak looked as tough and dried and well cooked as jerky. I did not know what other's food was like. But everyone was just trying to swallow the silly food down and leave the stupid place.
We paid over $2000 for all these. With this price, we expect above average food and service. Instead, the portion, the taste, the quality, was service was so bad that we had difficulties to find word for it. We didn't even want to linger any longer as the staff's were having their meal at the table next to us. Are we in a canteen or something ? Their meal was better than us ironically ! Absolute madness.
This place is grossly unprofessional and amateur, child's play, only good for its decoration and looks. Don't embarrass your guests by bring them here. Or you will be embarrassed for the rest of your life.
We told them what was wrong with the meal. The female staff chose not to answer us and smiled away. Forget it .