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2014-07-10
1293 瀏覽
-waited around 15 minutes on the street for a table, but there were many empty seats and tables in the restaurant -waited another 10 minutes in a lineup to pay for the pre-ordered food-no one was cleaning the tables and the order number signs were left everywhere on empty tables, the place was a mess-many of the food and drinks on the menu were not available, despite it is only a weekday and not even yet 3pm, very minimal choices of food and drinks-ordered signature hot coffee, but already went
-waited another 10 minutes in a lineup to pay for the pre-ordered food
-no one was cleaning the tables and the order number signs were left everywhere on empty tables, the place was a mess
-many of the food and drinks on the menu were not available, despite it is only a weekday and not even yet 3pm, very minimal choices of food and drinks
-ordered signature hot coffee, but already went cold when arrived at my table
-signature eggs were okay, but the dark soy sauce is not the singapore type sweet dark soy sauce
-ordered laksa, and waited for 15 minutes but the food never arrived. After checking with the waitress, found out they didn't put through my order which I had already paid for! The waitress took my paid receipt and went disappeared, not letting me know if someone was actually getting me my laksa or not! Waited for a while again, I still didn't get my food! I reached out for help from another waitress, and the response I got is asking me to find the waitress I was talking to from before! I never got my laksa at the end, and I asked for a refund of the noodle which never arrived! It took me a long time and had to went through different people to get my money back!!
--overall SUPER TERRIBLE SERVICE & DINING EXPERIENCE!!!!
--summary, WILL NEVER VISIT AGAIN!!!!!!
-to add on, the next 2 tables were also complaining about the food and service! But one of them was luckier than me as they quickly got their money refunded once they found that their noodle order was also missed out when they heard that the restaurant never got my order!
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