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2020-10-16
1956 瀏覽
A gathering of 11 of us were seated by 6 with dividers to keep us respecting the 4 max people dining. 11 of us ordered and waited for food. Now this is where things get messy. Throughout the night, there were many mistakes made by the server.- Forgetting to order an appetizer (even with it being written down)- Not knowing the special menu and serving us the wrong item on the specials and CHARGING US FOR IT- Mains being delivered 15 minutes later than other mains (busy kitchen they claim... but o
- Forgetting to order an appetizer (even with it being written down)
- Not knowing the special menu and serving us the wrong item on the specials and CHARGING US FOR IT
- Mains being delivered 15 minutes later than other mains (busy kitchen they claim... but our food was ordered together)
- People finishing main courses while one doesn’t even have their appetizer
At the end of it, we ordered the right dish from the specials ($300) which is on the house; but we were charged for what we didn’t order ($600) which is also 2x the price of what we originally wanted. Is it really on the house if we’re paying more for it?
Although, I have to say that the server tried her best. It was evident that she wanted to do the most for us, even though it had not gone well hence this review. Ultimately, it is the manager that I think lacked the most here. Giving us excuses after excuses as to what was happening to the food and what should be done about the problems.
Anyway, this place is a big rip-off. Food was mediocre at best. They value profit over customer satisfaction. Don’t come support this kind of business unless you want your money stolen.
張貼