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2014-11-14
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My co-workers and I had lunch here today. The food was okay, above average in terms of taste and presentation. But an additional $20 was required for daily soup and dessert bar (with only 3 choices). We all ordered a main course and soup. The bread was a bit cold, while the food took nearly 20 minutes to arrive.In addition, the service was rather poor. When we asked one of the staff if coffee or tea was served with every item on the lunch menu (the layout made it seem confusing), he said "I'm no
In addition, the service was rather poor.
When we asked one of the staff if coffee or tea was served with every item on the lunch menu (the layout made it seem confusing), he said "I'm not sure" and went to get another guy who answered "yes", but not very convincingly.
Then, we placed our orders. A lady marked down what each person ordered. But when a waiter arrived with our soups later, he did not refer to what we had ordered and just placed the dishes in front of us randomly. For example, I ordered a cream of corn soup, but he put a mushroom soup in front of me without asking or saying anything.
I ordered a "wild mushroom linguine", and at least 2 of my companions heard me say so. But a waiter came and served me a "truffle with wagyu cheek linguine". At first, I thought maybe a co-worker had ordered this dish, but it turned out they didn't. So I told the waiter that this was not what I had ordered,and he said "there's mushroom in this dish", much to my surprise. So I stated plainly that I had ordered a wild mushroom linguine, and the waiter insisted that this was a linguine with some mushrooms in it. After a minute or so of confusion, the lady who took the order approached and asked me if I had ordered the vegetarian option and I said yes. She realised that she had written down the wrong dish and offered to make me a new one, to which I refused and said it was fine (since it could take another 20 minutes, you never know.)
Of course, an apology of some sort would have been nice, but the lady left without uttering a word. As for the waiter, he stated for the third time that there was mushroom in the dish before he moved on to serve other people.
That made me feel that I did something wrong and should be the one shouldering the blame. 'Wild mushroom' and 'truffle and wagyu' are two completely different things, you know.
Due to the unpleasant experience and unsatisfactory service, I'm definitely not coming here again, and I advise others to beware should they venture here.
張貼