30
8
4
Level4
847
0
2024-11-19 407 views
係灣仔屹立左三十多年既🇮🇹餐廳絕對係hidden gem‼️店內裝修非常有特色巨型既酒櫃牆加上搶眼既紅色電單車🛵而餐牌上選擇非常之多食物方面亦睇得出用心同細緻店員既服務態度好好好岩慶祝/同朋友聚餐 推薦大家真係要去試下🙌🏻🌟CROSTA TODI每天新鮮烘製既crust上面搭配salami ,Parma ham,anchovies,capers, parmesan🧀,🍅同rockets等口感層次好豐富!🌟 ZUPPA di PESCE海鮮有魚,蝦,帶子同蜆等好足料兼濃稠適中 鮮甜又好飲👍🏻🌟 PIZZA PEPPERONI必嗌之選🍕 全部即叫即焗 可以揀厚底或者薄底Dough外脆內煙韌 帶有麵粉既香氣配搭pepperoni同拉絲感十足既mozzarella整得好好味💯🌟 PENNE PUTTANESCA主要有anchovies,capers, kalamata olives, sun dried tomatoes鹹香與酸辣並重 配上口感煙韌有嚼勁既penne 食落好開胃😋🌟 RISOTTO al GRANCHIO e GAMBERETTIRisotto 硬度軟硬適中搭上新鮮蟹肉,爽彈大蝦
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係灣仔屹立左三十多年既🇮🇹餐廳
絕對係hidden gem‼️
店內裝修非常有特色
巨型既酒櫃牆加上搶眼既紅色電單車🛵
而餐牌上選擇非常之多
食物方面亦睇得出用心同細緻
店員既服務態度好好
好岩慶祝/同朋友聚餐
推薦大家真係要去試下🙌🏻
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🌟CROSTA TODI
每天新鮮烘製既crust上面
搭配salami ,Parma ham,anchovies,capers,
parmesan🧀,🍅同rockets等
口感層次好豐富!
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🌟 ZUPPA di PESCE
海鮮有魚,蝦,帶子同蜆等
好足料兼濃稠適中 鮮甜又好飲👍🏻
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🌟 PIZZA PEPPERONI
必嗌之選🍕 全部即叫即焗
可以揀厚底或者薄底
Dough外脆內煙韌 帶有麵粉既香氣
配搭pepperoni同拉絲感十足既mozzarella
整得好好味💯
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🌟 PENNE PUTTANESCA
主要有anchovies,capers, kalamata olives, sun dried tomatoes
鹹香與酸辣並重 配上口感煙韌有嚼勁既penne 食落好開胃😋
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🌟 RISOTTO al GRANCHIO e GAMBERETTI
Risotto 硬度軟硬適中
搭上新鮮蟹肉,爽彈大蝦同濃郁鮮香既龍蝦汁🦞
絕對值得一試!
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level4
107
0
2024-11-12 379 views
𝑹𝒆𝒔𝒕𝒂𝒖𝒓𝒂𝒏𝒕 𝑵𝒂𝒎𝒆 🍽️: 𝑮𝒓𝒂𝒑𝒑𝒂’𝒔 𝑸𝑹𝑬🏍️𝐿𝑜𝑐𝑎𝑡𝑖𝑜𝑛📍: 𝐴𝑑𝑚𝑖𝑟𝑎𝑙𝑡𝑦, 𝐻𝑜𝑛𝑔 𝐾𝑜𝑛𝑔𝐶𝑢𝑖𝑠𝑖𝑛𝑒 🥂: 𝐼𝑡𝑎𝑙𝑖𝑎𝑛 𝐶𝑢𝑖𝑠𝑖𝑛𝑒🇮🇹𝐷𝑖𝑠ℎ𝑒𝑠 📸:1. 𝙏𝘼𝙍𝘼𝙈𝘼𝙎𝘼𝙇𝘼𝙏𝘼🍕鱈魚子醬配麵包🎣$88𝟮. 𝙎𝙋𝘼𝙂𝙃𝙀𝙏𝙏𝙄 𝙖𝙡𝙡𝙚 𝙑𝙊𝙉𝙂𝙊𝙇𝙀🐚美國蜆肉意粉🍝$190𝟯. 𝘾𝙃𝙀𝙁 𝘾𝙊𝙎𝙄𝙈𝙊’𝙎 𝙎𝙄𝙂𝙉𝘼𝙏𝙐𝙍𝙀 𝙎𝙏𝙀𝘼𝙆 𝟭𝟮𝙤𝙯 👨‍🍳𝟭𝟮𝙤𝙯美國西冷🥩$330𝟰. 𝙏𝙄𝙍𝘼𝙈𝙄𝙎𝙐🍰$55🌟𝐶𝑜𝑛𝑠𝑢𝑚𝑝𝑡𝑖𝑜𝑛 𝑝𝑒𝑟 𝑝𝑒𝑟𝑠𝑜𝑛:¥400🛵𝑮𝒓𝒂𝒑𝒑𝒂’𝒔 𝑸𝑹𝑬🏍️金鐘意大利小酒館🍷充滿了濃厚歐洲風情🇮🇹店內裝潢典雅復古🛵 木質家具🪵柔和燈光💡牆上掛著意大利藝術畫🖼️氛圍浪漫又Relax😎🍽️食物方面🍴份量足料✨味道正宗👍✨鱈魚子醬配麵包🎣以鱈魚子醬為主角🎏搭配Pizza麵包🍕鱈魚子醬鹹香味濃😎口感香滑✨麵包亦都好鬆脆🤩配搭黎食好開胃💫✨美國蜆肉意粉🍝美國蜆肉配搭經典既蒜香白酒醬汁🧄蜆肉份量超多😎鮮味濃郁👍意粉亦煮到Al Dente既口感🤣質感濕潤💦彈牙有嚼口💫✨ 𝟭𝟮𝙤𝙯美國西冷🥩肉質鮮嫩多汁🥩顏色粉嫰🤩
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𝑹𝒆𝒔𝒕𝒂𝒖𝒓𝒂𝒏𝒕 𝑵𝒂𝒎𝒆 🍽️: 𝑮𝒓𝒂𝒑𝒑𝒂’𝒔 𝑸𝑹𝑬🏍️
𝐿𝑜𝑐𝑎𝑡𝑖𝑜𝑛📍: 𝐴𝑑𝑚𝑖𝑟𝑎𝑙𝑡𝑦, 𝐻𝑜𝑛𝑔 𝐾𝑜𝑛𝑔
𝐶𝑢𝑖𝑠𝑖𝑛𝑒 🥂: 𝐼𝑡𝑎𝑙𝑖𝑎𝑛 𝐶𝑢𝑖𝑠𝑖𝑛𝑒🇮🇹
𝐷𝑖𝑠ℎ𝑒𝑠 📸:

1. 𝙏𝘼𝙍𝘼𝙈𝘼𝙎𝘼𝙇𝘼𝙏𝘼🍕
鱈魚子醬配麵包🎣$88

𝟮. 𝙎𝙋𝘼𝙂𝙃𝙀𝙏𝙏𝙄 𝙖𝙡𝙡𝙚 𝙑𝙊𝙉𝙂𝙊𝙇𝙀🐚
美國蜆肉意粉🍝$190

𝟯. 𝘾𝙃𝙀𝙁 𝘾𝙊𝙎𝙄𝙈𝙊’𝙎 𝙎𝙄𝙂𝙉𝘼𝙏𝙐𝙍𝙀 𝙎𝙏𝙀𝘼𝙆 𝟭𝟮𝙤𝙯 👨‍🍳𝟭𝟮𝙤𝙯美國西冷🥩$330

𝟰. 𝙏𝙄𝙍𝘼𝙈𝙄𝙎𝙐🍰$55

🌟𝐶𝑜𝑛𝑠𝑢𝑚𝑝𝑡𝑖𝑜𝑛 𝑝𝑒𝑟 𝑝𝑒𝑟𝑠𝑜𝑛:¥400

🛵𝑮𝒓𝒂𝒑𝒑𝒂’𝒔 𝑸𝑹𝑬🏍️
金鐘意大利小酒館🍷充滿了濃厚歐洲風情🇮🇹店內裝潢典雅復古🛵 木質家具🪵柔和燈光💡牆上掛著意大利藝術畫🖼️氛圍浪漫又Relax😎

🍽️食物方面🍴份量足料✨味道正宗👍

✨鱈魚子醬配麵包🎣
以鱈魚子醬為主角🎏搭配Pizza麵包🍕鱈魚子醬鹹香味濃😎口感香滑✨麵包亦都好鬆脆🤩配搭黎食好開胃💫

✨美國蜆肉意粉🍝
美國蜆肉配搭經典既蒜香白酒醬汁🧄蜆肉份量超多😎鮮味濃郁👍意粉亦煮到Al Dente既口感🤣質感濕潤💦彈牙有嚼口💫

✨ 𝟭𝟮𝙤𝙯美國西冷🥩
肉質鮮嫩多汁🥩顏色粉嫰🤩香味濃郁👍配搭火箭菜食🍽️ 相輔相成🤏平衡左牛扒既油膩感🤓最後全道菜既MVP係加左刨絲芝士🧀奶香味濃🥛口味層次提升左好多🤓

✨𝙏𝙄𝙍𝘼𝙈𝙄𝙎𝙐🍰
質感厚實🤩口感滑順🤏甜度適中😎

𝙄𝙩𝙖𝙡𝙞𝙖𝙣 𝘽𝙞𝙨𝙩𝙧𝙤 𝙞𝙣 𝘼𝙙𝙢𝙞𝙧𝙖𝙡𝙩𝙮 🍷
𝐹𝑖𝑙𝑙𝑒𝑑 𝑤𝑖𝑡ℎ 𝑟𝑖𝑐ℎ 𝐸𝑢𝑟𝑜𝑝𝑒𝑎𝑛 𝑐ℎ𝑎𝑟𝑚 🇮🇹, 𝑡ℎ𝑒 𝑑𝑒𝑐𝑜𝑟 𝑖𝑠 𝑒𝑙𝑒𝑔𝑎𝑛𝑡 𝑎𝑛𝑑 𝑣𝑖𝑛𝑡𝑎𝑔𝑒 🛵, 𝑓𝑒𝑎𝑡𝑢𝑟𝑖𝑛𝑔 𝑤𝑜𝑜𝑑𝑒𝑛 𝑓𝑢𝑟𝑛𝑖𝑡𝑢𝑟𝑒 🪵 𝑎𝑛𝑑 𝑠𝑜𝑓𝑡 𝑙𝑖𝑔ℎ𝑡𝑖𝑛𝑔 💡 𝐼𝑡𝑎𝑙𝑖𝑎𝑛 𝑎𝑟𝑡 𝑔𝑟𝑎𝑐𝑒𝑠 𝑡ℎ𝑒 𝑤𝑎𝑙𝑙𝑠 🖼️, 𝑐𝑟𝑒𝑎𝑡𝑖𝑛𝑔 𝑎 𝑟𝑜𝑚𝑎𝑛𝑡𝑖𝑐 𝑎𝑛𝑑 𝑟𝑒𝑙𝑎𝑥𝑒𝑑 𝑎𝑡𝑚𝑜𝑠𝑝ℎ𝑒𝑟𝑒 😎

𝙁𝙤𝙤𝙙 𝙃𝙞𝙜𝙝𝙡𝙞𝙜𝙝𝙩𝙨 🍽️: 𝙂𝙚𝙣𝙚𝙧𝙤𝙪𝙨 𝙋𝙤𝙧𝙩𝙞𝙤𝙣𝙨 & 𝘼𝙪𝙩𝙝𝙚𝙣𝙩𝙞𝙘 𝙁𝙡𝙖𝙫𝙤𝙧𝙨 ✨
✨𝑆𝑃𝐴𝐺𝐻𝐸𝑇𝑇𝐼 𝑎𝑙𝑙𝑒 𝑉𝑂𝑁𝐺𝑂𝐿𝐸 🍝
𝐹𝑟𝑒𝑠ℎ 𝑐𝑙𝑎𝑚𝑠 𝑤𝑖𝑡ℎ 𝑔𝑎𝑟𝑙𝑖𝑐 𝑤ℎ𝑖𝑡𝑒 𝑤𝑖𝑛𝑒 𝑠𝑎𝑢𝑐𝑒 🧄; 𝑔𝑒𝑛𝑒𝑟𝑜𝑢𝑠 𝑐𝑙𝑎𝑚𝑠 𝑎𝑛𝑑 𝑝𝑒𝑟𝑓𝑒𝑐𝑡𝑙𝑦 𝑐𝑜𝑜𝑘𝑒𝑑 𝑎𝑙 𝑑𝑒𝑛𝑡𝑒 𝑝𝑎𝑠𝑡𝑎 🤣, 𝑚𝑜𝑖𝑠𝑡 𝑎𝑛𝑑 𝑐ℎ𝑒𝑤𝑦 💦

✨𝐶𝐻𝐸𝐹 𝐶𝑂𝑆𝐼𝑀𝑂'𝑆 𝑆𝐼𝐺𝑁𝐴𝑇𝑈𝑅𝐸 𝑆𝑇𝐸𝐴𝐾 🥩𝑇𝑒𝑛𝑑𝑒𝑟 𝑎𝑛𝑑 𝑗𝑢𝑖𝑐𝑦, 𝑤𝑖𝑡ℎ 𝑎 𝑙𝑜𝑣𝑒𝑙𝑦 𝑝𝑖𝑛𝑘 𝑐𝑜𝑙𝑜𝑟 🤩𝑃𝑎𝑖𝑟𝑒𝑑 𝑤𝑖𝑡ℎ 𝑎𝑟𝑢𝑔𝑢𝑙𝑎 𝑡𝑜 𝑏𝑎𝑙𝑎𝑛𝑐𝑒 𝑡ℎ𝑒 𝑟𝑖𝑐ℎ𝑛𝑒𝑠𝑠 🤓 𝑇ℎ𝑒 𝑀𝑉𝑃 𝑖𝑠 𝑡ℎ𝑒 𝑠ℎ𝑎𝑣𝑒𝑑 𝑐ℎ𝑒𝑒𝑠𝑒 🧀𝑒𝑛ℎ𝑎𝑛𝑐𝑖𝑛𝑔 𝑡ℎ𝑒 𝑓𝑙𝑎𝑣𝑜𝑟 𝑙𝑎𝑦𝑒𝑟𝑠 🥛

✨ 𝑇𝐼𝑅𝐴𝑀𝐼𝑆𝑈 🍰
𝑅𝑖𝑐ℎ 𝑡𝑒𝑥𝑡𝑢𝑟𝑒 𝑎𝑛𝑑 𝑠𝑚𝑜𝑜𝑡ℎ, 𝑤𝑖𝑡ℎ 𝑏𝑎𝑙𝑎𝑛𝑐𝑒𝑑 𝑠𝑤𝑒𝑒𝑡𝑛𝑒𝑠𝑠 🤩
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level3
71
0
2024-11-07 432 views
📍Grappa’s (WanCahai)呢間以前lunch逢星期五就會食,自從搬左office都無再食過,今次就同啲同事1齊過黎食dinner,懷緬過去🫢 水準依然不錯🥖例牌麵包我最鐘意係長條形個隻,脆卜卜🍕PIZZA al Salmone Affumicato 精華係啲橄欖粒,一定要包住1齊食🩵Burrata Pomodorini e Basilico有burrata cheese, basil 🌿 同蕃茄岩晒芝士愛好者🩵CALAMARI FRITTI魷魚仔配anchovy aoli🩵SPAGETTI alle Vongole白酒香草蜆肉意粉 8-9舊蜆肉🩵Rigatoni al Ragu肉醬水管面啲肉醬會撈左入去長通粉個窿入面
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📍Grappa’s (WanCahai)

呢間以前lunch逢星期五就會食,自從搬左office都無再食過,今次就同啲同事1齊過黎食dinner,懷緬過去🫢 水準依然不錯

🥖例牌麵包
我最鐘意係長條形個隻,脆卜卜

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🍕PIZZA al Salmone Affumicato
精華係啲橄欖粒,一定要包住1齊食
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🩵Burrata Pomodorini e Basilico
有burrata cheese, basil 🌿 同蕃茄
岩晒芝士愛好者
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🩵CALAMARI FRITTI
魷魚仔配anchovy aoli
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🩵SPAGETTI alle Vongole
白酒香草蜆肉意粉 8-9舊蜆肉
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🩵Rigatoni al Ragu
肉醬水管面
啲肉醬會撈左入去長通粉個窿入面
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
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Dine In
Level1
2
0
2024-10-23 409 views
Grappa's in QRE used to be one of our fave restos but sadly no more.  Could it be that they have changed the chefs or they have switched suppliers? Their huge clams freshly supplied every Tuesday and Friday used to be succulent, sweet and delectable but recently have become smaller and the white wine sauce on the bland and watered-down side. Their spaghetti carbonara used to top of the list but lately the bacon was too coarsely chopped, while the cheese sauce coagulated.  Their burrata turned ha
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Grappa's in QRE used to be one of our fave restos but sadly no more.  Could it be that they have changed the chefs or they have switched suppliers?
Their huge clams freshly supplied every Tuesday and Friday used to be succulent, sweet and delectable but recently have become smaller and the white wine sauce on the bland and watered-down side. Their spaghetti carbonara used to top of the list but lately the bacon was too coarsely chopped, while the cheese sauce coagulated.  Their burrata turned hard and the sliced cherry tomatoes were a stingy portion.  Pizzas could easily be won by the few Italian outlets in the area, so they should install a better brick oven and dig into a finer dough.
But what was most off-putting was the service. The QRE staff used to be very welcoming and great for small talk.   We had been there forever so everyone knew everyone.  Yet somehow under the leadership of their once amiable manager who , for some strange reason, is no longer friendly and pleasant and smiling, but has turned aloof and not wanting to make an effort to walk over even for a ' How're things ?  And weird enough, his team has turned chilly, even black faced on a few occasions.  We scratched our heads as to why this sudden change.  Not saying this is a big deal or it should make us popular, but every CNY we made a point to go so we could  give red packets to each and every staff without fail.
Once we brought up a comment when they asked, so we figured we could be honest.  I told the manager about their toilet with stains in toilet bowl,   sticky wet floor and dusty hinges on toilet door, so maybe that all too candid remark propelled us into the ' black list '. 
Well, we were asked to comment and we gave them something they heard but not welcoming.  They must remember that customers spend not only on good food but also for warm welcoming service.  We had given them at least 4-5 more visits after the honest comments to ascertain if such bland service and nondescript food was random or really something permanent.  When both crucial elements  i.e. good food and good hospitality for a repeat patronage have not been met, we see no reason for continuous visits.
It is really sad that our very loyal patronage since their heyday at PP's atrium has come to this when we reluctantly have to call it quits. 
Other Info. : It is also sad that the basement outlet in Lee Garden has closed.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-07-26
Waiting Time
1 Minutes (Dine In)
Spending Per Head
$380 (Dinner)
Level4
266
0
正呀,呢間餐廳,下午3:54分小編落order一客三文魚外賣,手機顯示4:06分可取餐,咁小編就慢慢行去餐廳拎,到達餐廳時間係4:07分以為剛剛好,去到唔見我盒外賣已經職員擺一邊,一問之下就話整梗,我話自取時間已過啦wor佢話個時間唔o岩、唔o岩既時間你又 比人睇?咁咩係正確時間?係咪應該餐廳同個外賣平台處理?關顧客咩事?我已經遲左去拎都未拎到,不停話幾分鐘、我原本搭既車走埋、真係好嬲!我聯絡間外賣平台又係d 廢話話followup,我要求取消又唔得,間餐廳焗我等!最終係4:15分之至拎到!當時餐廳一個客都冇!一份外賣都冇除左條友拎我個外賣比我!其實你地呢間餐廳已經執剩灣仔一間都完全唔係冇理由 無關經濟事,係你地根本都唔係做生意既!如果有落場時間咪唔好做囉,點解要d客承受?你d時間係時間,我d時間唔係?This restaurant service is poor and low efficiency! I ordered only one salmon fillet today (6/19)at 1554 via takeaway platform and the mobile sh
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正呀,呢間餐廳,下午3:54分小編落order一客三文魚外賣,手機顯示4:06分可取餐,咁小編就慢慢行去餐廳拎,到達餐廳時間係4:07分以為剛剛好,去到唔見我盒外賣已經職員擺一邊,一問之下就話整梗,我話自取時間已過啦wor佢話個時間唔o岩、唔o岩既時間你又 比人睇?咁咩係正確時間?係咪應該餐廳同個外賣平台處理?關顧客咩事?我已經遲左去拎都未拎到,不停話幾分鐘、我原本搭既車走埋、真係好嬲!我聯絡間外賣平台又係d 廢話話followup,我要求取消又唔得,間餐廳焗我等!最終係4:15分之
至拎到!當時餐廳一個客都冇!一份外賣都冇除左條友拎我個外賣比我!

其實你地呢間餐廳已經執剩灣仔一間都完全唔係冇理由 無關經濟事,係你地根本都唔係做生意既!如果有落場時間咪唔好做囉,點解要d客承受?你d時間係時間,我d時間唔係?

This restaurant service is poor and low efficiency! I ordered only one salmon fillet today (6/19)at 1554 via takeaway platform and the mobile showed the pick up time is 16:06 so I arrived at the restaurant at 16:07 and I thought it’s already waiting for my pick up given I am rush to get on the bus. When I arrived there and found no any takeaway on reception area and I approached to the staff at bar counter and he used very relaxing tone to tell me that the pick up time is not correct! I shall not base on the pick up time, so when I shall rely on? Ridiculous! He told me to wait several minutes without any apologies Then I reached the takeaway company to complain and request to cancel the order but was refused! Finally my order was done at 1615!!!!!!!!! Almost 10 minutes delay !!!!!!!!

Given there’s no customer at restaurant and I dunno why it can take so long to just finish a salmon fillet? I really dunno if the chef or sou chef are taking a rest? Nobody assists and they just walk around with the face with I dun care the shxx

Salmon  fillet 
$163
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-06-19
Waiting Time
22 Minutes (TakeAway)
Spending Per Head
$200 (Tea)
Recommended Dishes
  • Delay  more
Level4
124
0
2024-06-07 1292 views
🌟今日下晝同咗老細去食呢一間餐廳,整體嚟講覺得價錢都有少少貴,不過呢一件三文魚塊皮就煎得幾香,而且廚師喺控制火候方便我覺得都做得幾好,不過呢一個價錢嚟講就真係唔係太抵食,味道嚟講,我覺得都係合格嘅,如果下晝嚟講呢一個價錢真係有少少唔抵!好食程度(5粒🌟)🌟🌟🌟🌟抵食程度(5粒🌟)🌟🌟🌟位置 (5粒🌟)🌟🌟🌟🌟🌟服務態度 (5粒🌟)🌟🌟🌟🌟衞生程度 (5粒🌟)🌟🌟🌟🌟
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🌟今日下晝同咗老細去食呢一間餐廳,整體嚟講覺得價錢都有少少貴,不過呢一件三文魚塊皮就煎得幾香,而且廚師喺控制火候方便我覺得都做得幾好,不過呢一個價錢嚟講就真係唔係太抵食,味道嚟講,我覺得都係合格嘅,如果下晝嚟講呢一個價錢真係有少少唔抵!



好食程度(5粒🌟)🌟🌟🌟🌟
抵食程度(5粒🌟)🌟🌟🌟
位置 (5粒🌟)🌟🌟🌟🌟🌟
服務態度 (5粒🌟)🌟🌟🌟🌟
衞生程度 (5粒🌟)🌟🌟🌟🌟
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level1
1
0
Deceptive Staff and Frustrating ExperienceI am deeply disappointed with my recent visit to Grappa's QRE. The staff's deceptive behavior and overall experience left me infuriated.We were told most tables were fully booked by 6 pm, justifying our uncomfortable seat. However, by 6:45 pm, the restaurant was less than one-third full, revealing their deceitful tactics.Not only were we misled about table availability, but the staff also disregarded our comfort. We endured an ill-suited seat while suita
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Deceptive Staff and Frustrating Experience

I am deeply disappointed with my recent visit to Grappa's QRE. The staff's deceptive behavior and overall experience left me infuriated.

We were told most tables were fully booked by 6 pm, justifying our uncomfortable seat. However, by 6:45 pm, the restaurant was less than one-third full, revealing their deceitful tactics.

Not only were we misled about table availability, but the staff also disregarded our comfort. We endured an ill-suited seat while suitable options remained vacant. Their priority was filling seats quickly, not providing a pleasant dining experience.

The service remained lackluster throughout the evening. The staff showed indifference to our satisfaction, failing basic standards of hospitality. Their behavior was inexcusable, lacking respect for customers.

Furthermore, I observed a clear disparity based on language. Speaking Cantonese due to limited English proficiency, I noticed other diners speaking English received much more courteous treatment. This discriminatory behavior was humiliating.

I am deeply frustrated and disappointed by my visit. I hope this review serves as a wake-up call, urging the restaurant to reevaluate their practices and prioritize customer satisfaction.


(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level3
31
0
2023-09-26 4071 views
I have tried the following cuisine:1. Insalata di Spinach2. Cesto di Vongole (New York clams)3. Fettuccine Nero (Squid ink fettuccine)4. Signature Steak5. Pizza alla Salsiccia (Grappa’s own homemade sausage on Pizza)I am disappointed on the Pizza alla Salsiccia which supposed to be the signature dish. It doesn’t taste like a handmade pizza dough at all. Also, the seafood in the Fettuccine Nero is not as fresh as expected. My favourite dishes are Cesto di Vongole and the Signature Steak. They tas
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I have tried the following cuisine:

1. Insalata di Spinach
2. Cesto di Vongole (New York clams)
3. Fettuccine Nero (Squid ink fettuccine)
4. Signature Steak
5. Pizza alla Salsiccia (Grappa’s own homemade sausage on Pizza)

I am disappointed on the Pizza alla Salsiccia which supposed to be the signature dish. It doesn’t taste like a handmade pizza dough at all. Also, the seafood in the Fettuccine Nero is not as fresh as expected. My favourite dishes are Cesto di Vongole and the Signature Steak. They taste great! So be careful of what you picked in this restaurant!
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level2
26
0
2023-09-12 2203 views
Just going to keep this one short and simple.Not the same Grappa’s we use to know. Brought my baby here hoping for some fresh Italian food but was not expecting heavily MSG pasta.Kind of disappointed and sad that this restaurant has resorted into doing this but it is what it is.We had ordered the following dishes:1) linguini with tomato and meat sauce. They said the sauce was premade. Didn’t know premade meant oily and with msg2) Cesto di Vongole. Clams weren’t fresh, they were small and the
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Just going to keep this one short and simple.


Not the same Grappa’s we use to know. Brought my baby here hoping for some fresh Italian food but was not expecting heavily MSG pasta.


Kind of disappointed and sad that this restaurant has resorted into doing this but it is what it is.


We had ordered the following dishes:


1) linguini with tomato and meat sauce. They said the sauce was premade. Didn’t know premade meant oily and with msg


2) Cesto di Vongole. Clams weren’t fresh, they were small and the sauce was over seasoned with msg as well.


3) Trancia di Salmone.



Let’s not get into the hygiene of the seats and sticky floors in the restaurant.

I really hope other people call this out as well as it’s sad that this was once a great restaurant.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2023-08-27
Dining Method
Dine In
Spending Per Head
$400 (Dinner)
Level2
5
0
2023-03-17 4672 views
Have passed by many times throughout the years, finally decided to come by for a casual Friday lunch. The restaurant is busy, and the place was full. I assume booking is needed and will be difficult to walk in and get a table for lunch.Ordered the lunch set, I had the Burrata Cheese with Sicilian Tomatoes and Basil to start, the portion was smaller than expected but great quality. Had the Chef's Spaghetti Carbonara with Guanciale Ham. A bit disappointed as it was quite watery and not flavorful,
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Have passed by many times throughout the years, finally decided to come by for a casual Friday lunch.

The restaurant is busy, and the place was full. I assume booking is needed and will be difficult to walk in and get a table for lunch.
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Bread
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Ordered the lunch set, I had the Burrata Cheese with Sicilian Tomatoes and Basil to start, the portion was smaller than expected but great quality.
Burrata  Cheese  with  Sicilian  Tomatoes  and  Basil
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Had the Chef's Spaghetti Carbonara with Guanciale Ham. A bit disappointed as it was quite watery and not flavorful, added a bit of salt and pepper myself.. the guanciale ham was burnt.. wasn't that enjoyable.
Chef’s  Spaghetti  Carbonara  with  Guanciale  Ham
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Ordered and shared the Tiramisu for dessert, and was very impressed. Just one thing, there was a lot of cocoa powder on top, a bit too much in my opinion.
Tiramisu
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2023-03-17
Dining Method
Dine In
Spending Per Head
$300 (Lunch)
Recommended Dishes
Burrata  Cheese  with  Sicilian  Tomatoes  and  Basil
Tiramisu
Level2
24
0
2022-09-17 5761 views
Came here for a pre theatre dinner. Love the ambience inside the restaurant and the decor. High ceiling with big wall mirror makes the place very spacious. We ordered my favourite steak tartare as entree. The complimentary sourdough with olive oil and balsamic vinegar were such a delight. The tartare did not let us down either. It was a good start for the night The porcini and goose liver risotto was delicious. The goose liver wasn’t too heavy. In fact I think the whole dish was well balanced in
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Came here for a pre theatre dinner.
Love the ambience inside the restaurant and the decor. High ceiling with big wall mirror makes the place very spacious.

We ordered my favourite steak tartare as entree. The complimentary sourdough with olive oil and balsamic vinegar were such a delight. The tartare did not let us down either. It was a good start for the night


The porcini and goose liver risotto was delicious. The goose liver wasn’t too heavy. In fact I think the whole dish was well balanced in terms of flavour and texture. Must try!

The fettuccine was cooked to al dente and the prawns were cooked to perfection too.

Overall a very nice dinner before our play.
Steak  tartare
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Porcini  mushroom  and  goose  liver  risotto 
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Fettuccine  Nere
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2022-09-11
Dining Method
Dine In
Type of Meal
Dinner
Recommended Dishes
Steak  tartare
Porcini  mushroom  and  goose  liver  risotto 
Fettuccine  Nere
Level4
124
0
2022-08-23 3921 views
🥰正意大利餐廳😋又黎Grappa’s , 因為呢度比較casual,食物款式又多,今次黎叫左2個Pizza 🍕, 意粉🍝,魷魚🦑,Tiramisù ,一如既往都係咁好味😋好快野食就已經送上, 途中waitress 問啱唔啱食, so sweet 🙂服務、食物都好,三五知己黎飲杯野,食野都幾relax😇用AE Platinum Card有25% off , 仲抵🥰
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🥰正意大利餐廳😋

又黎Grappa’s , 因為呢度比較casual,食物款式又多,今次黎叫左2個Pizza 🍕, 意粉🍝,魷魚🦑,Tiramisù ,一如既往都係咁好味😋

好快野食就已經送上, 途中waitress 問啱唔啱食, so sweet 🙂

服務、食物都好,三五知己黎飲杯野,食野都幾relax😇

用AE Platinum Card有25% off , 仲抵🥰
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2022-08-19
Dining Method
Dine In
Spending Per Head
$200 (Dinner)
Recommended Dishes
  • Pizza
  • Tiramisu
Level4
135
0
【自家製脆卜卜明太子醬pizza bread😻灣仔意大利菜】結論:位於灣仔同金鐘之間既Grappa's QRE,環境不錯,人流唔多,唔會趕你走。外藉待應有禮,唯自己食得慢,趕住收我個未食曬既餐前麵包同明太子pizza bread appetizer,pizza brrad超好食,其他野食一般✏✏✏✏✏✏✏👅味道:7/10🌌環境:8/10👍🏻推薦:7.5/10 ______________________________【食評篇👇👇👇】🤓🤓評分benchmark參考🤓🤓✏10分 - rare heaven😇✏8, 9分 - 屬高分之作✏7分 - 正正常常,同平時食到嘅差唔多 ✏6分 - 有d失望,expect佢會好食d✏5分 - 伏野,零分重作Taramasalata $88 (💝9.5/10)rich cod roe spread woth hoise pizz bread超驚喜地好食!脆卜卜pizza bread,夠厚身唔似食緊麵包架😮明太子醬,唔似用沙律醬,應該用cream調,好rich,好creamy👍👍USA fresh jet clams in white wine sauc
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【自家製脆卜卜明太子醬pizza bread😻灣仔意大利菜】

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結論:位於灣仔同金鐘之間既Grappa's QRE,環境不錯,人流唔多,唔會趕你走。
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外藉待應有禮,
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唯自己食得慢,趕住收我個未食曬既餐前麵包同明太子pizza bread appetizer,pizza brrad超好食,其他野食一般

✏✏✏✏✏✏✏
👅味道:7/10
🌌環境:8/10
👍🏻推薦:7.5/10
______________________________
【食評篇👇👇👇】

🤓🤓評分benchmark參考🤓🤓
✏10分 - rare heaven😇
✏8, 9分 - 屬高分之作
✏7分 - 正正常常,同平時食到嘅差唔多
✏6分 - 有d失望,expect佢會好食d
✏5分 - 伏野,零分重作

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Taramasalata $88 (💝9.5/10)
rich cod roe spread woth hoise pizz bread
超驚喜地好食!脆卜卜pizza bread,夠厚身唔似食緊麵包架😮
明太子醬,唔似用沙律醬,應該用cream調,好rich,好creamy👍👍

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USA fresh jet clams in white wine sauce Spaghetti $180 (💝5/10)
蜆幾粒都有沙,好淡口,無白酒味,伏
唔值$180

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Grilled beef terderloin $280 (💝7.5/10)
牛肉質素不錯👍叫medium rare,外層煎香,好嫩好易咬,無筋
薯仔粒唔係脆果種,spanish份量足夠,但唔太大份

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Tiramisu $55 (💝7/10)
上網睇d人推薦tiramisu,tiramisu酒味濃既,帶少少杏仁味(?),口感creamy但我中意奶香再濃d
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Panna Cotta $55 (💝6.5/10)
硬身左d,太多魚膠粉唔夠q彈,甜既但奶味唔濃

Vodka and coke
Baileys

如果大家覺得我review得ok,可以follow 我IG @hkdine360
______________________________
(📍灣仔) Grappa’s QRE
灣仔皇后大道東18號
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2 likes
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1 likes
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level1
3
0
2022-05-19 3220 views
餐廳位置超方便,正正係金鐘F出口、太古廣場三期對面👍🏻總括餐廳服務態度非常好👍🏻環境理想、樓底高、傾計容易吾會太嘈、好貼心問你需要(依點抵讚),因為feel到佢哋用心服務同笑容食物質素有水準及驚喜;千層麵同甜品都係必食既推介🤣🤣(仲有啲吾夠喉🤭)
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餐廳位置超方便,正正係金鐘F出口、太古廣場三期對面👍🏻

總括餐廳服務態度非常好👍🏻環境理想、樓底高、傾計容易吾會太嘈、好貼心問你需要(依點抵讚),因為feel到佢哋用心服務同笑容

食物質素有水準及驚喜;千層麵同甜品都係必食既推介🤣🤣(仲有啲吾夠喉🤭)
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2022-05-18
Dining Method
Dine In
Spending Per Head
$300 (Dinner)
Recommended Dishes
  • Tiramisu
Level4
746
0
2021-11-28 4415 views
2021年 踏入11月,遇上食神!開心!香港旅遊發展局聯同約150家餐廳,推出 Travel by Palate,日期為11月1日 ~ 11月30日,這1檔預訂了14家餐廳,第2站:皇后大道東Grappa's QRE248元/位 精選午餐,包括以下的:#Starter:3選1,選了Burrata 布拉塔芝士伴車厘茄,純素食,味道挺豐富的!#Main Course:3選1,點了三文魚,煎得很香脆,配菜新鮮,好味!#Dessert:Tiramisu,餐廳招牌甜品,甜度適中,yummy!
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2021年 踏入11月,遇上食神!開心!
香港旅遊發展局聯同約150家餐廳,推出 Travel by Palate,日期為11月1日 ~ 11月30日,這1檔預訂了14家餐廳,第2站:皇后大道東Grappa's QRE

248元/位 精選午餐,包括以下的:
#Starter:3選1,選了Burrata 布拉塔芝士伴車厘茄,純素食,味道挺豐富的!
#Main Course:3選1,點了三文魚,煎得很香脆,配菜新鮮,好味!
#Dessert:Tiramisu,餐廳招牌甜品,甜度適中,yummy!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2021-11-08
Dining Method
Dine In
Spending Per Head
$280 (Lunch)