184
51
33
2-min walk from Exit J, Tsim Sha Tsui / East Tsim Sha Tsui MTR Station
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Telephone
3686 0610
Introduction
VELO means hidden and veiled in Italian. It provides authentic Italian cuisine and mix the food and art together.
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Opening Hours
Today
11:30 - 22:00
Mon - Sun
11:30 - 22:00
Above information is for reference only. Please check details with the restaurant.
About Reward Scheme
I would like to share my disappointment with our last dining semi buffet experience, which makes me hesitant to return.We had a reservation for five, but we were seated at a cramped table near the entrance, despite the restaurant not being full. This arrangement made it difficult to enjoy the meal, given the large buffet plates, drinks, and main courses. The constant foot traffic added to the discomfort.Additionally, we accidentally spilled a drink, and despite the staff noticing, they did not come to help us in a timely manner. We had to clean the table and seats ourselves using the few napkins and tissues we had, while the staff ignored us. By the time they eventually came, it was only to clean the floor, long after we had already dealt with most of the mess ourselves. Their lack of attentiveness and slow response were unacceptable.The service throughout the meal was slow, including delays in clearing plates and providing the bread that was supposed to come as part of our meal.The food quality was also disappointing. The oysters at the buffet were not fresh, and the main courses were served with significant delays, with one dish arriving almost 40 minutes after the others.Considering the price we paid, the overall experience was far below what we expected. I hope you take this feedback seriously to improve both the service and the food quality. At this time, I do not feel comfortable making another reservation based on this experience.
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幾年前食過一次晚市semi buffer , 最近再去呢間餐廳再食多次,真係好失望。之前book咗5個位,首先安排我哋坐喺入口第一張枱,得兩張台拍埋,五個人setting , 食自助餐碟其實好大,又每人有杯野飲再加主菜;真係好容易會倒瀉野。另外,經常有人出出入入,但留意左成個鐘個場並不是full table. 一開始既arrangement 已經覺得做得唔好。再者,我地係唔小心倒瀉咗杯飲品,成地同坐位濕晒,侍應見到都無理,什至拎幾張紙巾都無。我哋要催咗幾次先有人黎幫手抹地。其實個場真係唔係咁爆,已經係self serve 拎野食,收碟又慢。仲有,本來個set 係跟餐包,但要走去問待應,但係等咗好耐最後都係冇上到。同埋自助bar 海鮮質素真係一般,雖然無要求要好食,但至少要新鮮,啲未處理既生蠔就咁放係桶,都無用冰粒坐底保鮮,食落口真係唔新鮮。到主食上菜速度真係好慢,五個主菜速度相差得好遠,最後有碟主菜幾乎40分鐘先上。總括,成餐飯個customer experience 真係好差,呢個quality 真係唔值得呢個價錢。希望貴公司加強服務培訓,同埋食物質素。
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食物完全不似預期,呢個半自助餐要$368,呢個波士頓龍蝦扁意粉要加多$78先有,但係出到嚟龍蝦仔得一兩粒,諗住佢有半隻龍蝦都好,點知真係冇諗過咁樣,好彩其他自助餐啲嘢食都還算好食
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high tea☕️☕️今日同閠密聚一聚😘😘揀左呢間係K11既靚靚西餐廳,甘岩係下午茶時間,見到有個2人既high tea set就點左黎試下!!入面坐得幾舒服.黎左個3層既high tea set😍上面第一層係甜食 ,有scone同macroon,味道不錯,唔會太甜。中間個一層有5款咸食,有叉燒酥,蛋酥,磨菇包,最好味既係三文魚吐司同芝士火腿牛角酥,新鮮熱辣,外脆內軟。最下面個層係5件好精緻既蛋糕🍰但蛋糕有d過甜high tea☕️☕️
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在尖沙咀婚禮領證後,邀請親朋好友一同聚餐。服務和食物質素都很好,非常感謝!給我們留下了非常美好的記憶。特別感謝manager Marco和他的小夥伴,非常幫忙,讓我們的整個午餐輕鬆愉快。食物非常新鮮好吃!牛排好吃😋意麵也很好吃!buffet選擇很多,吃的很飽!性價比超高!朋友們都表示吃得開心拍出的照片也很漂亮🤩 非常非常感謝!下次還會來吃,希望生意興隆,愈來愈好!非常適合朋友相聚,拍照很出片,甜品也非常好吃😋包间有最低消费,特此声明无优惠
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