Worst experience i've had while in Hong Kong.
Waited over an hour for food to arrive after asking staff multiple times, They give you a time limit of 2 hours. Multiple orders never arrived and another family sitting next to us also had the same issue. Staff here do not care at all and there was one person preparing the food during peak hours. Disgraceful. The heat is so low that cooking thick pieces of meat is impossible. It took over 30 minutes for staff to pick up food from the ground and plates were dirty when we sat down. Food quality is poor and staff never tried to fix any problem or apologise. They gave food to customers slow on purpose, many people only got their food after complaining, and food was waiting on the trolley ready to be served with staff not doing anything.
I ate more lettuce waiting for the food than meat. I left feeling hungry, angry and with no appetite because we were waiting so long and the food was poor quality.
This place only cares about money, I'm surprised they're still open. My worst dining experience and experience while in Hong Kong and travelling. I've been here 2 months and even after being robbed, Going to this restaurant is still the worst experience.
Avoid unless you want to feel disgust when paying. Even though its a buffet, Food is delayed and may never come. I would give negative 5 if possible. This place is shameful and gives a bad reputation to Hong Kong, it's not a restaurant, it's thief. Terrible Service and Terrible Food