Second time to visit the restaurant because the food was great last time and I think my colleagues would enjoy vegetarian for lunch.
I booked a table for 5 but two of my colleagues were in meeting so the rest of us went first. When we arrived I told them the other two should be coming but I also had in mind if they couldn't come by another 15 mins I would release their seats.
One of the owners came and asked me how we communicated with the other two and how come we didn't know if they can make it - the tone was weird and a little irritating to my ears but I thought he was joking at that moment so I didn't pay attention to it.
Since we had 3 we picked all the side dishes to share and presumingly there should not be anything duplicating, we saw one dish being the same as another. So we asked them if something was missing to cause this duplication, they checked and we found out they actually delivered something extra. So the owner came again and said 'if we deliver something extra it should not be a complaint, right? So don't make too much comment on us, ok?" I was like, the way you talk is really strange.
And then finally one of my other colleagues arrived (which I have already cancelled the seat for the other late one), and she was completely ignorant of the conversation that this is a vegetarian restaurant. She was kind of a meat lover and had a difficulty on selecting food in the restaurant. It was part of her problem, but eventually she did pick something and after she ordered we were told it was out of stock already. So then she said "I really can't pick anything else, I think I will buy lunch somewhere else". And we asked them to cancel her order because the rest of us three were finishing anyway.
And here comes the owner again. "We have a full booking today, and it is the 15th (which is a popular day to do vegetarian for quite a lot of chinese and buddhist, but obviously we are completely unaware of this), you guys made a booking of 5 and eventually only 3 of you ordered, what is the problem with you?!?!?!?" * in kind of a blaming voice * I admit we did a late cancellation but in any case under what circumstance you would want to blame a customer publicly ? You can explain politely to us so that we will be aware of similar things..
When we were trying to clear the bill and waved our arms for several times, I saw the other female owner saw us but she did not try to ask anybody to help and just turned her head around to do other stuff.
Food is really good but sorry, I can't plan to come for a third time.