更多
2014-07-21
1291 瀏覽
So I don't normally write on Open Rice ... but my experience at Ya Kun Coffee & Toast this past Saturday was so memorable (in a bad way) that I had to make the effort to come here and write about it.There was a long queue for dine-in and since I was in a hurry, decided to go for takeaway. I ordered:17:13:47Bill # 23668Description: 67N2 Egg Mayonnaise Sandwich / ToastB4 Ice Milk TeaCame to HK$60.I waited patiently for my order in front of this lady in glasses who was in charge of making all the b
There was a long queue for dine-in and since I was in a hurry, decided to go for takeaway. I ordered:
17:13:47
Bill # 23668
Description: 67
N2 Egg Mayonnaise Sandwich / Toast
B4 Ice Milk Tea
Came to HK$60.
I waited patiently for my order in front of this lady in glasses who was in charge of making all the beverages. I was observing everything that was going on and it was just chaotic. Caught a glimpse of the kitchen and it was also messy / dirty. The team didn't really seem like they knew what to do and there wasn't much team work / chemistry going on (to be fair, its a new restaurant) ... although I had slightly higher expectations for Singaporean management, especially since this chain had so many years of experience.
Anyway, I waited some more.
Until the lady wasn't making any drinks anymore. So naturally, I walked up to her and inquired about my order. My card was no. 67 and upon showing the beverage lady, she said my order was no where to be found.
And then she didn't do anything, and proceeded with what she was doing. Naturally, I asked again. "So ... are you going to do anyting about my order?" She then responded in a slightly patronizing tone ... "Drink order I will sort out for you" (she was then making my milk tea) ... and she was going to say "Food order I won't" but she hesitated and seeming unreluctantly, asked her colleague to check on my order. Fortunately, the kitchen was making my sandwich and so in about 2 minutes, I got my tea and my sandwich.
The entire wait took 25 minutes.
Tea was too sweet for my liking but I can appreciate the style. The end sandwich was complete rubbish and came with french fries that were cold in the centre (meaning it was "deep fried" for about a minute from frozen).
Would I go back? Their Laksa actually seemed okay while I was waiting ... but man, good luck Ya Kun. See you in S'pore.
張貼