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2021-07-03
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I like Pici’s food and I eat there/order often. Last time I ordered delivery there was a paper towel in my salad: I called to complain and they offered to send me another salad free of charge. I appreciated the gesture, but never got the salad (which I paid for).Given the salad incident, the following time I decided to order the food but pick it up myself. After asking couple of times and different staff members if my food was ready it turned out my food had been ready for several mins already (
Given the salad incident, the following time I decided to order the food but pick it up myself. After asking couple of times and different staff members if my food was ready it turned out my food had been ready for several mins already (btw the bag was on the floor, not exactly the best place for food). So when I got home the food was lukewarm at best.
As mentioned, I like their food and I believe they are very busy, but this doesn’t justify the level of service I got, especially for that price.
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