Great food great view, not so sure about the service received.
Restaurant is famous by its spacious layout, booked in 7:30 we were the first and only customer of the night until probably an hour later. Table is next to kitchen, and follows customers join us specially around us, leaving 80% of the restaurant empty and packed in one zone.
Oyster appetizers was brilliant with lemon favour, but disappointingly surprised not able to order more as it is only offered as part of the dinner or whatever it calls ; no other oyster dish available in the entire The Ocean. Staffs seems not very good at presenting the idea behind, the rather efficient reply "NO" is kinda big turn off.
I did not intent to write this report until last week when i found out i lost the receipt, when i called for a copy, the staff managed to find out my dinner record, but not able to pass it to me straight away, saying that she need to pass it to MARKETING to contact me! What?! I have waited and waited and called again and given up.
This restaurant is such an ironic failure in the city where situated in one of the most precious location in Hong Kong, putting so much effort in decoration, food was good too, but the menu design is a total underthought, staffs are not impressed and lazy, which is a shame.
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